DemandTec Support Center

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DemandTec Customer Support is committed to your success 24 hours a day, 7 days a week. You can reach us by telephone, email or over the Internet. If you have questions about the DemandTec Suite of products or need any assistance using our products a Customer Support Engineer is just one click away. We look forward to serving you.

Phone and Email Support Hours of Operation

Americas: 6:00am – 6:00pm Pacific, Monday – Friday

Europe: 8:00am – 5:00pm CET, Monday – Friday

Japan: 8:00am – 5:00pm JST, Monday – Friday

Support During Non-Business Hours

If you encounter a P-1 issue during out of business hours, please open a P-1 ticket and follow up with a call to the support hotline at +1 866.460.0501 or +1 650.645.7364 for immediate assistance.