DemandTec Support Center
Welcome to the New Support Center
We are pleased to announce the implementation of a new ticketing system which will help answer your questions about DemandTec applications. When you click on the login buttons on this page you will be entering the new system.
DemandTec SupportPrice, Promotion, Markdown or Openlink Applications
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Deal Management Support
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DemandTec Customer Support is committed to your success 24 hours a day, 7 days a week. You can reach us by telephone, email or over the Internet. If you have questions about the DemandTec Suite of products or need any assistance using our products a Customer Support Engineer is just one click away. We look forward to serving you.
Phone and Email Support Hours of Operation
Americas: 6:00am – 6:00pm Pacific, Monday – Friday
Europe: 8:00am – 5:00pm CET, Monday – Friday
Japan: 8:00am – 5:00pm JST, Monday – Friday
Support During Non-Business Hours
If you encounter a P-1 issue during out of business hours, please open a P-1 ticket and follow up with a call to the support hotline at +1 877.644.0202 for immediate assistance.
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